Privacy Policy

CourtSniffer may collect personal information you provide directly, including your name, email address, phone number, booking details, account credentials, and profile information.

We may also collect booking history, communications, device or browser information, IP address, payment-related metadata, and usage data generated while you interact with the platform.

We use your information to create and manage accounts, process and confirm bookings, send booking-related notifications, improve venue discovery, personalize user experience, support customer service, and maintain platform security.

Information may also be used for analytics, fraud prevention, dispute handling, service improvements, legal compliance, and the administration of promotions or product updates.

CourtSniffer may share relevant booking and account information with participating venues, authorized staff, payment processors, communication providers, and service partners strictly as needed to deliver platform services.

We may disclose information when required by law, regulation, legal process, security investigation, or to protect the rights, property, and safety of CourtSniffer, users, venues, or the public.

We do not sell your personal information as part of normal platform operations.

We retain personal information only for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on account activity, booking history, tax or accounting requirements, dispute risk, and legitimate operational needs.

CourtSniffer uses reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, disclosure, misuse, or loss.

No online system is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security of data transmitted over the internet.

You may review or update certain account details through your profile or by contacting CourtSniffer through the official support channels made available on the platform.

Where applicable under local law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, subject to legal and operational limitations.

CourtSniffer may use cookies, session storage, and similar technologies to keep you signed in, remember preferences, measure site usage, and improve performance.

You can manage certain browser-based controls yourself, but disabling some technologies may affect platform functionality.

We may revise this Privacy Policy as our services evolve or as legal requirements change. Updated versions take effect once posted on CourtSniffer with a revised effective date.